A responsive, diligent, and expert technical support team to assist you with platform usage and lead integration with your system.
CRM CALL CENTER
Experience the Full Power of the Cloud
Unlike traditional on-premises solutions, Cril CRM harnesses the full power of the Cloud to ensure security, reliability, flexibility, and, above all, accessibility to information anytime and anywhere.
With the Cril CRM Cloud solution for call centers, you benefit from several advantages such as:
Simplicity
An intuitive and easy-to-use CRM solution. The installation steps are straightforward, and the required level of computer knowledge is basic.
SaaS Advantages
The Cril CRM SaaS fee includes all services and provides complete visibility on medium and long-term costs, benefiting from the fact that Cril CRM is a fully autonomous VoIP provider without intermediaries.
Support
A responsive, rigorous, and expert technical support team that will assist you in setting up your system as well as in your daily operations when needed.
Power
An intelligent dialing system that offers premium call quality in direct connection with the world’s largest operators, without any limitations in terms of channels.
Scalability
As your contact center grows, instead of investing in additional software licenses and internal server capacity, you simply adjust your monthly subscription according to your needs.
Accessibility
You will be freed from all constraints related to infrastructure, the acquisition of on-premises servers, and maintenance or outsourcing.
To each their own interface
Access tailored to each user based on their profile and primary role, whether as an agent, supervisor, or administrator.
To each their own interface
Access tailored to each user based on their profile and primary role, whether as an agent, supervisor, or administrator.
AGENT PROFILE
Dynamic sales script, customizable form, management of personal reminders, group reminders, real-time agenda…
ADMINISTRATOR PROFILE
Tools for monitoring, decision-making, and management; control over scripts and campaigns; information across various platforms…